Over 314 Years of Technical Expertise!

Service is what we give quality is what we sell.

Our Technicians and Technical Operations Managers are ETA Certified Electronics Technicians. Our administrative staff has received the Customer Service Specialist Certification. You gain the benefit of our training, experience and desire to serve your organizations' communications service and solution needs.

Our shops (Knoxville and Alcoa) are open from 8:00am to 5:00pm Monday through Friday. During business hours please call (865) 525-2308. Our Technical Operations Managers, Nolan Hicks and Jeff Smith, are both available at our Knoxville location.

Our On Call Team of Technicians is exclusively available to our 7X24 Maintenance customers for after hours and weekend service and consists of the following:

Brad Hayes, Certified Technician		Mark Core, Senior Certified Technician
Doug Cooke, Senior Technician		Bobby Rucker, Senior Certified Technician

Service: We provide installation and maintenance services for a broad range of equipment including:

Mobiles, portables, base and repeater stations; SCADA, LVTRA C, and MOSCAD systems; Pagers, paging terminals, and paging house stations; Dispatch consoles, local and remote controls; Voice Logging Recorder systems; Data transmission systems, wired and wireless; Satellite communications systems; PSAP design, installation and maintenance; Microwave systems, design, installation, and service.

Quality: Authorized Motorola Service Station since 1957

• Two-time winner of Motorola's Distinguished Service Award;
• Certified Service Provider for Motorola's Information Systems Group:
• Certified Select System Integrator for DATARADIO;
• Technical certifications for Mobile Satellite Ventures, TelControl, Inc. and more;
• Technicians who are school and factory trained and industry certified;
• A fleet of vehicles, including several four-wheel drive, for providing in field services under the most demanding circumstances;
• An extensive repair parts and accessories inventory;
• State of the art test equipment and electronic part replacement capabilities;
• Flat rate repairs or service agreements offered to meet system and customer needs;
• A staff committed to delivering Total Customer Satisfaction.

Central Communications earns National Service Recognition

CC&E was notified in December 2005 that it had earned the distinction of becoming the first MSS in the nation to earn the Certified Service Center designation. According to the Consortium of Certified Service Centers press release, "Central Communications & Electronics, Inc. has met the national requirements to become part of a very select group of consumer products service centers in the United States to be qualified as a Certified Service Center. The CSC rating is the highest level of recognition for technical expertise given by the consumer electronics and major home appliance industry."

 

 

Central Communications service history goes back to the founding of our organization in 1955. In 1957, we were appointed as a Motorola™ Service Station and continue in that capacity to date. As a MSS, we are an independent company, authorized by Motorola™ to provide warranty work, installation and repair services for Motorola™ two way radio and paging products.

 

Central Communications is a Charter Member of the USMSS organization, a nationwide association of authorized Motorola™ Service Stations. Through USMSS, accredited MSS's join together to promote collective business development, customer service capabilities and vendor opportunities. USMSS also gives MSS's around the nation a unified voice before the F.C.C. and the U.S. Congress on issues critical to land mobile radio services.